[Unattended] HID mouse drivers

[M***@cbca.com]

Most of the PCs that I have been using Unattended with are several years
old, and all of them have PS/2 keyboard and mouse ports. I have received a
shipment of newer PCs that don't have the legacy ports, and are USB only.
When I install Windows XP SP3 on these new machines, the keyboard and
mouse work fine because they were detected during the setup. However, when
I deploy the machine, here is where I run into the problem...

The keyboard and mouse that get connected to the PC are different brands
than what I used during installation. To make things more fun, there are
now 6 to 8 USB ports on these PCs and the devices may not have been
plugged into the same port as was used during install. The result: No
mouse or keyboard is detected, and the user cannot login.

I can fix this only if I perform the following:

connect the exact same keyboard that I used during setup to the exact same
port that I used during setup.
login as admin.
go into Device Manager.
Expand Human Interface Devices.
Right-click on "HID-compliant device" and choose to update the driver.
Install drivers from a list, and don't search.

At this point, I get 2 drivers to choose from:

HID-compliant device (which is signed by Microsoft)
HID-compliant mouse (which is unsigned)

I select the HID-compliant MOUSE, it updates the drivers, and now the
mouse works. Perform the same procedure for the keyboard, but choose
HID-compliant keyboard.

This seems way too complicated for what should really be "plug-and-play".
Why is windows not seeing a USB mouse as a MOUSE? I thought that maybe the
HID-compliant device driver that was signed was overriding the mouse
driver because it wasn't signed, but I have DriverSigningPolicy = Ignore
in the unattended.txt file.

Is there a driver that I should add or a change that I can make to get
Windows to properly recognize the most important devices connected to the
machine?

This is really a bummer if I have to ship the machine to a remote user,
and they can't even use it! ARGH! There was nothing wrong with the PS/2
spec....





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[Juanjo Pablos]

Post by M***@cbca.com
Most of the PCs that I have been using Unattended with are several
years old, and all of them have PS/2 keyboard and mouse ports. I have
received a shipment of newer PCs that don't have the legacy ports, and
are USB only. When I install Windows XP SP3 on these new machines, the
keyboard and mouse work fine because they were detected during the
setup. However, when I deploy the machine, here is where I run into
the problem...
The keyboard and mouse that get connected to the PC are different
brands than what I used during installation. To make things more fun,
there are now 6 to 8 USB ports on these PCs and the devices may not
have been plugged into the same port as was used during install. The
result: No mouse or keyboard is detected, and the user cannot login.
connect the exact same keyboard that I used during setup to the exact
same port that I used during setup.
login as admin.
go into Device Manager.
Expand Human Interface Devices.
Right-click on "HID-compliant device" and choose to update the driver.
Install drivers from a list, and don't search.
HID-compliant device (which is signed by Microsoft)
HID-compliant mouse (which is unsigned)
I select the HID-compliant MOUSE, it updates the drivers, and now the
mouse works. Perform the same procedure for the keyboard, but choose
HID-compliant keyboard.
This seems way too complicated for what should really be
"plug-and-play". Why is windows not seeing a USB mouse as a MOUSE? I
thought that maybe the HID-compliant device driver that was signed was
overriding the mouse driver because it wasn't signed, but I have
DriverSigningPolicy = Ignore in the unattended.txt file.
Is there a driver that I should add or a change that I can make to get
Windows to properly recognize the most important devices connected to
the machine?
This is really a bummer if I have to ship the machine to a remote
user, and they can't even use it! ARGH! There was nothing wrong with
the PS/2 spec....

Did you try to put those drivers under the i386/$oem$ directory?

[M***@cbca.com]

Well, there is a problem with that....

1. These are not OEM drivers. These are drivers that are built into
windows.
2. I don't have any driver files for these. Dell doesn't even provide
drivers for their USB mice and keyboards.... They just are supposed to use
the built-in drivers and "just work".
3. The Mouse and keyboard drivers get properly associated with the devices
during the unattended installation, and they work, until I use a different
mouse and/or keyboard or in a different USB port.

I think the inf files for these drivers are stored in the C:\WINDOWS\inf
folder. I would think that windows would be smart enough to look in its
own inf folder for drivers when detecting hardware. Is there a setting
somewhere that MAKES it do that?

I can't be the only one using USB mice and keybaords. Does it just plain
work for everyone else?





Juanjo Pablos <***@apertus.es>
03/19/2011 05:36 PM
Please respond to
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To
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***@cbca.com
Subject
Re: [Unattended] HID mouse drivers

Post by M***@cbca.com
Most of the PCs that I have been using Unattended with are several
years old, and all of them have PS/2 keyboard and mouse ports. I have
received a shipment of newer PCs that don't have the legacy ports, and
are USB only. When I install Windows XP SP3 on these new machines, the
keyboard and mouse work fine because they were detected during the
setup. However, when I deploy the machine, here is where I run into
the problem...
The keyboard and mouse that get connected to the PC are different
brands than what I used during installation. To make things more fun,
there are now 6 to 8 USB ports on these PCs and the devices may not
have been plugged into the same port as was used during install. The
result: No mouse or keyboard is detected, and the user cannot login.
connect the exact same keyboard that I used during setup to the exact
same port that I used during setup.
login as admin.
go into Device Manager.
Expand Human Interface Devices.
Right-click on "HID-compliant device" and choose to update the driver.
Install drivers from a list, and don't search.
HID-compliant device (which is signed by Microsoft)
HID-compliant mouse (which is unsigned)
I select the HID-compliant MOUSE, it updates the drivers, and now the
mouse works. Perform the same procedure for the keyboard, but choose
HID-compliant keyboard.
This seems way too complicated for what should really be
"plug-and-play". Why is windows not seeing a USB mouse as a MOUSE? I
thought that maybe the HID-compliant device driver that was signed was
overriding the mouse driver because it wasn't signed, but I have
DriverSigningPolicy = Ignore in the unattended.txt file.
Is there a driver that I should add or a change that I can make to get
Windows to properly recognize the most important devices connected to
the machine?
This is really a bummer if I have to ship the machine to a remote
user, and they can't even use it! ARGH! There was nothing wrong with
the PS/2 spec....

Did you try to put those drivers under the i386/$oem$ directory?
--
Quien no tiene confianza en el hombre, no tiene ninguna en Dios.
-- Chapman.


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NOTICE: The information contained in this electronic message, and any attachments accompanying this transmission, may be legally privileged and/or confidential and protected health information. This information is intended only for the use of the individual(s) and/or entity identified above. The authorized recipient of this information is prohibited from disclosing this information to any other party unless required to do so by law or regulation and is required to protect the information after its stated need has been fulfilled.
If you are not the intended recipient, or an employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any disclosure, printing, copying, forwarding, or distributing of this information is strictly prohibited.
If you have received this communication in error, please notify the sender immediately, by telephone or return fax/email, to advise of wrongful receipt and confirm your understanding of this Notice. Thank You.

[Juanjo Pablos]

Post by M***@cbca.com
I can't be the only one using USB mice and keybaords. Does it just
plain work for everyone else?

Could you do a test for me?

Just allow autologin and see what happends.

[Michael McKenzie]

I have seen this problem many times and there is a simple solution. Unplug
the keyboard and mouse turn the machine on and wait for it to get to the
login screen. Now you can plug them back in. After you do you have to wait a
minute or two but the system will install them and you will be good to go

Post by M***@cbca.com
Well, there is a problem with that....
1. These are not OEM drivers. These are drivers that are built into
windows.
2. I don't have any driver files for these. Dell doesn't even provide
drivers for their USB mice and keyboards.... They just are supposed to use
the built-in drivers and "just work".
3. The Mouse and keyboard drivers get properly associated with the devices
during the unattended installation, and they work, until I use a different
mouse and/or keyboard or in a different USB port.
I think the inf files for these drivers are stored in the C:\WINDOWS\inf
folder. I would think that windows would be smart enough to look in its
own inf folder for drivers when detecting hardware. Is there a setting
somewhere that MAKES it do that?
I can't be the only one using USB mice and keybaords. Does it just plain
work for everyone else?
03/19/2011 05:36 PM
Please respond to
"All things concerning http://unattended.sourceforge.net/"
To
"All things concerning http://unattended.sourceforge.net/"
cc
Subject
Re: [Unattended] HID mouse drivers

Post by M***@cbca.com
Most of the PCs that I have been using Unattended with are several
years old, and all of them have PS/2 keyboard and mouse ports. I have
received a shipment of newer PCs that don't have the legacy ports, and
are USB only. When I install Windows XP SP3 on these new machines, the
keyboard and mouse work fine because they were detected during the
setup. However, when I deploy the machine, here is where I run into
the problem...
The keyboard and mouse that get connected to the PC are different
brands than what I used during installation. To make things more fun,
there are now 6 to 8 USB ports on these PCs and the devices may not
have been plugged into the same port as was used during install. The
result: No mouse or keyboard is detected, and the user cannot login.
connect the exact same keyboard that I used during setup to the exact
same port that I used during setup.
login as admin.
go into Device Manager.
Expand Human Interface Devices.
Right-click on "HID-compliant device" and choose to update the driver.
Install drivers from a list, and don't search.
HID-compliant device (which is signed by Microsoft)
HID-compliant mouse (which is unsigned)
I select the HID-compliant MOUSE, it updates the drivers, and now the
mouse works. Perform the same procedure for the keyboard, but choose
HID-compliant keyboard.
This seems way too complicated for what should really be
"plug-and-play". Why is windows not seeing a USB mouse as a MOUSE? I
thought that maybe the HID-compliant device driver that was signed was
overriding the mouse driver because it wasn't signed, but I have
DriverSigningPolicy = Ignore in the unattended.txt file.
Is there a driver that I should add or a change that I can make to get
Windows to properly recognize the most important devices connected to
the machine?
This is really a bummer if I have to ship the machine to a remote
user, and they can't even use it! ARGH! There was nothing wrong with
the PS/2 spec....

Did you try to put those drivers under the i386/$oem$ directory?
--
Quien no tiene confianza en el hombre, no tiene ninguna en Dios.
-- Chapman.

------------------------------------------------------------------------------

Post by M***@cbca.com
Colocation vs. Managed Hosting
A question and answer guide to determining the best fit
for your organization - today and in the future.
http://p.sf.net/sfu/internap-sfd2d
_______________________________________________
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confidential and protected health information. This information is intended
only for the use of the individual(s) and/or entity identified above. The
authorized recipient of this information is prohibited from disclosing this
information to any other party unless required to do so by law or regulation
and is required to protect the information after its stated need has been
fulfilled.

Post by M***@cbca.com
If you are not the intended recipient, or an employee or agent responsible

to deliver it to the intended recipient, you are hereby notified that any
disclosure, printing, copying, forwarding, or distributing of this
information is strictly prohibited.

Post by M***@cbca.com
If you have received this communication in error, please notify the sender

immediately, by telephone or return fax/email, to advise of wrongful receipt
and confirm your understanding of this Notice. Thank You.

[Steven Blackery]

The result: No mouse or keyboard is detected, and the user cannot login.

How long have you waited? In my experience, if you wait at the logon screen for a minute or 2, it'll load the standard USB HID drivers and the keyboard/mouse will suddenly start working. Perhaps you've been trying diferent USB ports and not giving Windows time to install the devices?

Steven
________________________________


Steven Blackery
ICST Support Manager



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[M***@cbca.com]

I want to say that I ruled that out, but now I'm not so certain. Thank
you, that might very well do the trick.

Any idea how long of a MAXIMUM I should wait before I give up?







Steven Blackery <***@steakdigital.co.uk>
03/21/2011 10:10 AM
Please respond to
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Subject
Re: [Unattended] HID mouse drivers

The result: No mouse or keyboard is detected, and the user cannot login.

How long have you waited? In my experience, if you wait at the logon
screen for a minute or 2, it’ll load the standard USB HID drivers and the
keyboard/mouse will suddenly start working. Perhaps you’ve been trying
diferent USB ports and not giving Windows time to install the devices?

Steven

Steven Blackery
ICST Support Manager

Direct: [phone]
Mobile: [phone]

Email: ***@steakdigital.co.uk
Web: www.steakdigital.co.uk




steakdigital.co.uk/blog facebook.com/BruceTheBull
twitter.com/steakdigital

Steak Ltd, 62-70 Shorts Gardens, Covent Garden, London, WC2H 9AH
Reception: [phone] Fax: [phone]

Registered Company No: 05349447. Registered in England & Wales
Registered Office: Steak Ltd, Tennyson House, 159 - 165 Great Portland
Street, London. W1W 5PA
VAT Number: GB 918 5692 84
Steak Ltd is part of the Steak Group

The information in this email is intended only for the addressee(s) named
above. Access to the email by anyone else is unauthorised. If you are not
the intended recipient of this message any disclosure, copying,
distribution or any action taken in reliance on it is prohibited and may
be unlawful. The sender does not warrant that any attachments are free
from viruses or other defects and accept no liability for any losses
resulting from infected email transmissions. Please note that any views
expressed in this email may be those of the originator and do not
necessarily reflect those of this organisation.
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If you are not the intended recipient, or an employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any disclosure, printing, copying, forwarding, or distributing of this information is strictly prohibited.
If you have received this communication in error, please notify the sender immediately, by telephone or return fax/email, to advise of wrongful receipt and confirm your understanding of this Notice. Thank You.